Meridien at Trinity FAQs

Browse the Meridien at Trinity frequently asked questions by selecting a category below. If you have a question that is not listed, please contact us.

Booking & Check-In

Information about bookings, payments and check-in.

Q: What time is check-in and check-out?

Check In: from 2 pm to 6 pm.

Check Out: Prior to 10 am.

Q: Do you require a security bond upon check-in?

No but we require proof of ID at Check-in.

Q: Is after hours check-in available?

If you are arriving after hours or Saturday/Sunday please contact us directly for instructions.

Q: Can I have a late check-out?

A late checkout maybe available contact reception with request (fee may apply).

Q: When do I have to pay a deposit?

A $300 deposit is payable upon booking.

Q: What are the reception hours?

Hours of Reception are 8am to 5pm Mon-Fri, 9am to 12pm Sat & Sun.

Q: Can I book local tours and attractions at reception?

Yes we have hundreds of Tours & Attractions

and free advice that are available through our desk.

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Services & Facilities FAQ's

General information about our accommodation services and on-site facilities.

Q: Is there Internet or WiFi access available?

WiFi is accessable in rooms.

Q: Are Airport Transfers available?

Yes Transfers are available direct from and to the Cairns Airport. Two days notice preferred and flight details are required, baby/child seats free of charge. Pricing contact reception.

Q: Is there car parking available?

On site parking available 1 car per apartment.

Q: Is all linen provided?

Yes all linen is supplied

Q: How often are the rooms serviced?

Apartments are serviced weekly.

Q: Is the pool heated?

Yes our pool is one of the very few that is in Trinity Beach.

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Location FAQ's

General information about our location.

Q: How close are Cairns & Port Douglas?

20 minutes to Cairns CBD and a lovely 50 minute picturesque drive to Port Douglas.

Q: Are there shops or restaurants nearby?

Yes 2 minutes to 15 minute walk.

Q: Is there public transport nearby?

Bus stop 3 minute walk, timetables available.

Q: Where can I buy groceries locally?

Yes at our local shopping centre.

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